Investigating - We identified an issue where some crypto deposits were not properly tracked due to missing webhook updates from an upstream provider. The matter has been escalated and is currently under investigation with the provider team.
Aug 25, 2025 - 20:01 UTC
Trust API Degraded Performance
Accounts - Custodial Account Creation Operational
Identities - Business ? Operational
Identities - Personal ? Operational
Identities - Document Verification ? Operational
Transactions - Crypto ? Degraded Performance
Transactions - Fiat ? Operational
Elements ? Operational
KYC Elements ? Operational
KYB Elements ? Operational
Bank Account Linking Elements ? Operational
Card Linking Elements ? Operational
Transfer Elements ? Operational
Trade Elements ? Operational
Integrator Dashboard ? Operational
Smart Contract API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.